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Welcome to the Lacuna Store

Delivery and Shipping

Delivery

We produce small runs so there may be a little delay if an item has been popular.  If that's the case, we'll let you know but hope we won't keep you waiting too long.

Shipping

All orders will be charged £6.00 for DHL 24 hour delivery from despatch of order.  Please note we are not responsible for any lost or damaged orders.

International Shipping

Shipping to USA, Australia, New Zealand

Please read before placing an order:  Outside the UK, the buyer is responsible for any custom fees or import duties.  If these are not paid, and your order is returned to us, we incur shipping costs including return and holding fees. We will therefore need to recoup our costs before processing a refund.  Please consider these costs before placing an order.

Royal Mail International Tracked: £25 

Royal Mail aim to deliver between 5-7 working days but these times are only guidelines. We cannot be responsible once parcel has been despatched as occasionally delays incur due to circumstances beyond our control.  We cannot accept any liability for loss or inconvenience that may result from such delay.

If you have any questions about your order, please contact us.

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